1 Nov Getting your Message Across: Strategies for Conveying Technical and Complex Information
Communication excellence, the ability to speak clearly and convey ideas with impact, is highly associated with career and organizational success.
Yet, healthcare and technology leaders face a major challenge: how to simplify complex and technical information so that others “get it”, buy in, and take action for best results. (more…)
18 Oct Five Tips for Telehealth Professionals
Telehealth is here to stay! Eighty percent of patients had positive experiences during the pandemic, and the same number wish to continue their telehealth sessions when meeting in person is not necessary for treatment, or as an adjunct to in person visits.
No matter what the medium though, patients and clients judge healthcare providers on two dimensions:
1) Professional knowledge and expertise; and 2) Communication/relationship skills.
29 Aug Virtual Learning May be Best
I really enjoyed this article from the NeuroLeadership Institute on the benefits of virtual learning:
Virtual Learning is Better. Period.
Our team of executive communication coaches concur that brief periods of learning over time lead to better results. (more…)
3 Mar Getting your Message Across: Strategies for Conveying Technical and Complex Information
Communication excellence, speaking clearly and conveying ideas with impact, is highly associated with career and organizational success.
Yet, healthcare and technology leaders face a major challenge: simplifying complex and technical information so that others “get it,” buy-in, and take action for best results.
Here are some truths about transmitting knowledge and influencing others outside your field:
- Knowing your topic does not equal speaking clearly about your topic.
- Your listeners likely don’t care about your topic as much as you do-sorry!
- Anytime you speak, whether one on one or to a crowd, in person or virtual, in a formal or informal setting, you are a “presenter.”
- Preparation, not Desperation: Strategize and plan, no matter how knowledgeable you are.
26 Jan Random Reasons Clients Like Virtual Meetings
As a communication coach working with hundreds of clients virtually, I’ve asked, “Why do you prefer Zoom to a real room?”
Here are my fave fun replies. Add your virtual virtue in the comments below.
- I can eat garlic bread and smelly cheese on a break
- I only have to wash the front part of my hair
- I can wear my shirt with a hole on the back collar
- I am all alone in the bathroom.
- I pound out three emails in thirty- minutes, and no one knows
- I look ten years younger with my ring light-yes!
- I can emit natural body noises without shame.
- I get to wear my cuddly red polka dot pajama bottoms
- I learned to speak without moving my lips to people in my house
- Your contribution?
14 May Ten Things Professionals like about Zooming
I
nquiring Communication Coach: What do you like about Zooming?
I conducted a non-scientific poll of my business clients to learn:
Top 10 Things Professionals Like About Zoom
- You can wear your PJ bottoms (just watch the camera shot).
- You can look at yourself all day, for better or worse.
- You don’t have to smell fish cooking in the microwave.
- You get to use your own bathroom.
- You can squeeze your stress ball without anyone knowing.
- You get to see an occasional baby, kid, cat, dog, or gerbil.
- You may get to hug someone between meetings—Awww!
- You can wear your most comfy decade old shoes.
- You can make coffee your way.
- Write anything YOU like (if you do) about Zooming in the comments below.