Biotech Blog

Robin’s Blog Posts

Speak with Confidence

Executive Communication Coaching ~ An expanding and specialized field

Executive Communication Coaching (ECC) is a specialty within the leadership coaching field which focuses on imparting communication skill expertise to achieve individual, team and organizational success. ECC focuses on assessment and targeted goals, mindset change, skill presentation and practice; and is measured by observable results. Client self-discovery and insight are integral to the coaching process, as they greatly impact ability to integrate and apply new and effective strategies. ECC is distinguished from other Executive Coach

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How To Communicate Price Increases

Many items and services have become more expensive in the last few years. Auto insurance, health insurance, homeowners’ insurance, and restaurant food have all seen turbulence and rate changes. As a coach, we often run 1:1 and group training sessions where we role-play (“real play”) to practice difficult conversations, such as raising a fee or price increase for your services and products. From medical devices to business insurance, we know firsthand how your wording and

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Think Mind Over Mouth

The ability to convey ideas with a significant impact is highly associated with career and organizational success. Yet, technology leaders and professionals face a major challenge; simplifying complex and technical information so that others “get it”, buy-in, and take action for the best results. Here are some truths about transmitting knowledge and influencing others outside your field: Knowing your topic does not equal speaking clearly about your topic. Your listeners likely don’t care about your

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Simple & Effective PowerPoint Strategies for Non-Technical Listeners

When presenting to non-technical listeners, remember that your PowerPoint slides should clarify and emphasize your key business points. As a presenter, you may think all the information on the slide is important, but do your listeners need to understand it? Avoid overcrowding them with text and complex charts. Remember, your listeners should be listening, rather than reading your slides. Here are four tips: Identify the main takeaway for each slide. Remove any unnecessary information. Add

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Presenting technical information to non-technical listeners

Meaning Keeps Non-Technical Listeners Engaged

I recently met with a client who was concerned about presenting on a “dry topic”. His topic was full of data and technical concepts that he felt would bore the audience, and after hearing his first run through, he was correct. One of the best ways to present technical information to a non-technical audience is to focus on what data means, not on the data itself. For example, if you analyze the stat sheet of

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Cross-Cultural Conversations: Why Do We Misunderstand Each Other?

The topic of misunderstanding has many angles to discuss; it’s hard to pick one — tone, choice of words, inflection, context, etc. Let’s look at teams that have members from other cultures. Now, remember, each group has its own culture, so when you see me use the word culture, it does not only mean different countries; it might mean other departments. The specific word I’ll focus on for this discussion is IDIOM. Definition an expression

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