How often do you think about how you’re perceived as a communicator? What’s the impression you want people to have of you after they hear you speak? The ability to control the impression you make on others is a crucial tool to have in today’s fast-paced world.
One client with whom I’m working just moved into the President & CEO role. My job as his speech coach begins with the question, “What two words would you like others to use to describe you after they hear you speak in a business situation?”
To be a hi-impact leader in today’s financial healthcare industry requires confidence and grit. How do you hold your own in situations where there are clearly power politics? Financial folks are now more involved in giving presentations, speaking at meetings to clinicians, senior management, and colleagues. And it isn't enough just to report the numbers and finances accurately, it’s equally important to communicate a high level of competence and confidence.
“With respect to style words, the one that has resonated with me the most over the years is ‘approachable’. That might not sound like much, but the distinction between being ‘friendly’ and being ‘approachable’, to me at any rate, is that when you’re approachable, you’ve (internally, at least) established a level of seniority/accomplishment – you’re happy to share your knowledge/wisdom/what have you, but not just because you’re a nice person. I think about that mostly from the everyday communication. I really encourage junior people to participate on panels, etc., whenever possible, even if it’s not a marquee event, to get that practice, so when the big moments come, you are better prepared.“ - Managing Director, National hedge fund
Non-concrete – “I hope I’ve given you a good overview of our team.” Concrete – “This gives you a clear overview of our team.”
Non-concrete – “I guess I can deliver this talk confidently.” Concrete – “I can deliver this talk confidently.”Watch out for these words in your opening thoughts and phrases, particularly when speaking: I think, I hope, I guess, maybe, kind of, and sort of.
Prepare & Organize for Business Speaking Tell the listeners why they should listen to you talk about this topic. Whether or not they ultimately agree with you, how do you expect them to benefit by listening? Some benefits that you might mention as reasons why...
By: Monica Murphy Senior Coaching Partner As Speech Communication Coaches, we are regularly sought out for our communication critique. We focus on the delivery style and techniques by speakers. The big question asked of us yesterday was , “Was Obama Presidential in his delivery of...