This past year has been filled with loads of change. We have rapidly learned how to channel our energies to get our work done. There has been a lot of focus on doing, producing, participating, fulfilling deadlines, and creating content. The communication part of our work streams is still being fine-tuned. As a communication coach, I frequently tell clients that the capacity to maintain and establish trustworthy relationships is the key to success during this unique hybrid time. Raising self-awareness about the fact that many people have become multitaskers. So, it’s vital to realize that distraction is just a click away.
One of the techniques we know makes a difference is active listening. Trusting relationships have a strong current of listening and feedback. Here’s an article about six methods to confidently demonstrate mindful listening and show you are present and involved in your interactions. As you read through, choose two that you can implement into your work interactions in the next 2 days. Creating a culture of communication in this new normal is how we navigate and continue to speak and listen with confidence.
To quote part of a song from the musical Hamilton, “I wanna be in the room where it happens….” Remember when we were in the same room with our listeners? We could get a sense of their energy, nonverbals, and actual interaction. This sort of feedback helped build our momentum in the moment.
Two years into this new form of daily communication, one that is separated by miles, time zones, and technology, connection and influence can feel out of reach. (more…)
As female leaders, we must stay current with strategies for communicating our confidence. So, here’s an exciting piece of research. As a Coach, I work with my clients to focus on the goal of speaking with confidence.
The way we talk about our accomplishments can make or break us. So, here’s an interesting article to help keep perspective. The research focuses on identifying key female areas communicators can use to strengthen their effectiveness.
Be a business superhero in your skin and harness your tools speak with confidence.
During these last 467 days, we’ve had to make significant adjustments to the way we convey our presence and confidence. As we moved into a virtual world, executive presence was created, focusing on how we look and sound on camera. So, the question is, how do we build a relationship with somebody that you’re only meeting from the waist up? How do you establish that executive presence in a way that can build trust and rapport? In this medium, accepting its limitations and advantages, one aspect of projecting executive presence is the ability to inspire confidence. This means inspiring confidence in our peers as capable and reliable colleagues. In our junior folks, it’s inspiring confidence as a leader that they want to follow. And, importantly among senior leaders, inspiring confidence instills that you have the potential for great achievements. (more…)
29 Jun Lead With Purpose
People are going to change as a result of this time in our lives. You may even need to change your business model.
Right now, it’s a new day – Every day. Change is happening so quickly. Business and life as we know it has changed since just a week ago.
In times of what we call the FUD Factor – Fear, Uncertainty, and Doubt, the companies that communicated and demonstrated that they care about their teams and clients build incredible loyalty long after the crisis has passed. (more…)
Now, in the midst of this pandemic, if you need to adjust your business narrative, how should you do that? If your business is to continue, your constituents need to know that your company is still strong and has been able to adapt to changing times. Here is food for thought and some direction for your consideration as you address this issue.
Begin by understanding that framing the story is essential. You should always answer three questions as you build your narrative:
- Where are your listeners/constituents naturally on the topic that you need to address?
- Where do you need them to be to consider the value of your message?
- What story, information, etc. can you use at the beginning, and throughout your narrative to facilitate that?
Take the time to answer these simple questions, and you will be in a significantly better position to effectively and strategically address the important issues in your narrative. These answers will also help support your need to motivate, influence, and lead in this unprecedented time.
Think bigger. As a communication coach, I tell my clients all the time “I’m going to tell you something important: it’s not about you.”
It’s about your listener. How one successfully reaches a communication goal is by thinking about what tools will help you effectively get your message across. That means choosing the method that best resonates with your listener. Ask yourself “What tools will help us get from here to there?”
How often do you think about how you’re perceived as a communicator? What’s the impression you want people to have of you after they hear you speak? The ability to control the impression you make on others is a crucial tool to have in today’s fast-paced world.
One client with whom I’m working just moved into the President & CEO role. My job as his speech coach begins with the question, “What two words would you like others to use to describe you after they hear you speak in a business situation?”(more…)
To be a hi-impact leader in today’s financial healthcare industry requires confidence and grit. How do you hold your own in situations where there are clearly power politics? Financial folks are now more involved in giving presentations, speaking at meetings to clinicians, senior management, and colleagues. And it isn’t enough just to report the numbers and finances accurately, it’s equally important to communicate a high level of competence and confidence.
In meetings today, getting talk time can be a challenge. Often there are levels of seniority and cultures that do not promote just anyone jumping in to speak. So when you speak, you must make sure you make a comment that will have some teeth in it. One that will resonate with the rest of the team and ideally one that will leave them feeling you contributed something of value. After all, you are at the meeting for a reason: what you think and contribute is valued by your colleagues.
I coach my clients to answer the following question: “What does it mean to be a high level communicator?”
Here are the three key aspects: (more…)