We develop and deliver customized group training programs and private, one-on-one coaching sessions in five key areas:
LEADERSHIP & MANAGEMENT
Developing your personal communication style – Speaking to boards and shareholders – Delivering feedback – Handling defensiveness – Strategies for delegating – Motivating – Managing difficult people – Implementing situational leadership
Being persuasive – Overcome fear of speaking – Handling difficult questions – Thinking on your feet – Using visual aids effectively – Speaking clearly – Being organized – Corporate storytelling – Presenting as a team – Technical presentations
Selling and presenting for the non-sales professional – Becoming a “demo artist” – Uncovering needs – Interviewing skills – Conversation skills – Building rapport – Enhancing the delivery of your sales presentation – Technical presentations
CUSTOMER SERVICE COMMUNICATION
Active listening for service – The language of exceptional customer service – Managing stress – Handling challenging customers – Delivering bad news – Thinking on your feet – Using persuasive techniques – Recovering from mistakes
Enhancing basic speech clarity – Understanding American idioms – Correcting American sounds – Learning conversational skills – Fine-tuning grammar and sentence structure
See all our training topics
Let us be your executive coaching partner and help you focus in on the parts of good communication that are unique to you!
You may select the coaching and training method that makes the most sense: private coaching, group training or a powerful combination of both, customized for you or your team. You can receive coaching and training at your location anywhere in the world, come to one of our offices, or learn remotely with Skype, FaceTime, GoToMeeting or WhatsApp-based coaching.
Need your entire organization trained? No problem, our team has experience creating and implementing enterprise-wide training programs.
Browse through our website to learn more about our most frequently requested programs. Or contact us now if you would like to discuss a specific need directly with one of our coaches, not a salesperson.
Need a keynote or guest speaker for your conference or event?
Our coaches are motivational professional speakers who inspire, teach, and will tailor the presentation to resonate with your group.