8 Nov Communicating with Authority – On Demand Recorded Webinar
Being able to communicate assertively and confidently helps people succeed in business and personal relationships. It begins with a mindset and requires attention to non-verbal communication and delivery style. This recorded webinar will introduce you to the best practices for both and provide valuable, life-long communication skills.
30-minutes
25 Oct Managing Employees Remotely – On Demand Recorded Webinar
With large numbers of employees working remotely, managers are grappling with a set of challenges in communication, motivation, and employee engagement to continue leading effectively.
Watch our recorded webinar and you will learn:
– The key challenges to remote work
– Five important skills for effective remote collaboration
– How to motivate and engage employees
This is a unique opportunity to fine-tune your communication skills. You will learn proven strategies you can put to use immediately with any remote employee or team to keep them focused and productive.
30-minutes
10 Oct Speaking Business English Clearly
Our 30-minute recorded webinar Speaking Business English Clearly will help non-native English speakers be heard.
English is the international language of business. This can be especially challenging for people whose native language is not English. This complimentary recorded webinar will introduce the most important elements of being able to speak English clearly.
3 Oct Thinking on Your Feet
Watch our 30-minute recorded webinar: Thinking on Your Feet
This informative, practical webinar teaches you how to process and organize your thoughts quickly in a way that will help you communicate clearly and with confidence.
23 Aug How to Choose a Speech Coach
When you are charged with finding and selecting a vendor to help you or your employees strengthen their communication skills, you are taking on a crucial task. Whether it’s helping a colleague prepare for a major presentation, learning to navigate difficult conversations yourself, or developing an organization’s leadership team, you need to closely match the learning needs to the training skills. (more…)
23 Jun In Customer Service, Words Matter: What Do Chick-fil-A and the Ritz-Carlton Have in Common?
At Chick-fil-A, when a customer says “Thank you,” their employees don’t say “You’re welcome” or “No problem.” Instead, they say, “My pleasure,” and there’s a big difference.
Find out why in this CNN article:
https://www.cnn.com/2022/04/09/business/chick-fil-a-my-pleasure/index.html