30 Jun Executive presence: what is it, why do you need it, and how do you build it?
During these last 467 days, we’ve had to make significant adjustments to the way we convey our presence and confidence. As we moved into a virtual world, executive presence was created, focusing on how we look and sound on camera. So, the question is, how do we build a relationship with somebody that you’re only meeting from the waist up? How do you establish that executive presence in a way that can build trust and rapport? In this medium, accepting its limitations and advantages, one aspect of projecting executive presence is the ability to inspire confidence. This means inspiring confidence in our peers as capable and reliable colleagues. In our junior folks, it’s inspiring confidence as a leader that they want to follow. And, importantly among senior leaders, inspiring confidence instills that you have the potential for great achievements. (more…)
29 Jun Lead With Purpose
People are going to change as a result of this time in our lives. You may even need to change your business model.
Right now, it’s a new day – Every day. Change is happening so quickly. Business and life as we know it has changed since just a week ago.
In times of what we call the FUD Factor – Fear, Uncertainty, and Doubt, the companies that communicated and demonstrated that they care about their teams and clients build incredible loyalty long after the crisis has passed. (more…)
27 May Framing your business narrative during crisis time
Figuring out how to frame a narrative in a crisis is very important.
Now, in the midst of this pandemic, if you need to adjust your business narrative, how should you do that? If your business is to continue, your constituents need to know that your company is still strong and has been able to adapt to changing times. Here is food for thought and some direction for your consideration as you address this issue.
Begin by understanding that framing the story is essential. You should always answer three questions as you build your narrative:
- Where are your listeners/constituents naturally on the topic that you need to address?
- Where do you need them to be to consider the value of your message?
- What story, information, etc. can you use at the beginning, and throughout your narrative to facilitate that?
Take the time to answer these simple questions, and you will be in a significantly better position to effectively and strategically address the important issues in your narrative. These answers will also help support your need to motivate, influence, and lead in this unprecedented time.
12 Nov Your Spoken Word Is Not Enough
When preparing for a presentation, you start by thinking “What do I want to say?” The focus is on ourselves. How will it go? What is best?
Think bigger. As a communication coach, I tell my clients all the time “I’m going to tell you something important: it’s not about you.”
It’s about your listener. How one successfully reaches a communication goal is by thinking about what tools will help you effectively get your message across. That means choosing the method that best resonates with your listener. Ask yourself “What tools will help us get from here to there?”
28 Jan Approachability: Tom Brady Style
How often do you think about how you’re perceived as a communicator? What’s the impression you want people to have of you after they hear you speak? The ability to control the impression you make on others is a crucial tool to have in today’s fast-paced world.
One client with whom I’m working just moved into the President & CEO role. My job as his speech coach begins with the question, “What two words would you like others to use to describe you after they hear you speak in a business situation?”
(more…)16 Apr Speaking With Confidence at the JFK Library
To be a hi-impact leader in today’s financial healthcare industry requires confidence and grit. How do you hold your own in situations where there are clearly power politics? Financial folks are now more involved in giving presentations, speaking at meetings to clinicians, senior management, and colleagues. And it isn’t enough just to report the numbers and finances accurately, it’s equally important to communicate a high level of competence and confidence.
