Lead With Purpose

People are going to change as a result of this time in our lives.  You may even need to change your business model.

Right now, it’s a new day – Every day.  Change is happening so quickly.  Business and life as we know it has changed since just a week ago.  

In times of what we call the FUD Factor –  Fear, Uncertainty, and Doubt, the companies that communicated and demonstrated that they care about their teams and clients build incredible loyalty long after the crisis has passed.  

Hubert Joly, the former CEO of Best Buy, offers insightful guidelines for principles of purposeful, human leadership- such as putting the people first and treating profit as an outcome rather than a goal. In a recent Harvard Business Review Article, A Time to Lead with Purpose and Humanity, he points out that crisis gives leaders the raw and necessary questions to ask themselves. 

One question is a must for every good communicator to ask:  

How will you measure your performance?

To help answer this question at the most fundamental level, it will be helpful to have a scorecard for yourself as a speaker.  Whenever you are communicating with/to your employees and colleagues, use this scorecard to be your own coach/critic.  Create simple categories, for example, verbal organization and body language, speed of speaking, and clarity of speech. Then, video or audiotape yourself.  Play it back with a critical eye/ear. Make some notes as if critiquing someone you didn’t know. It gives immediate feedback and helps to create a keen awareness for future communications.  Your scorecard can be customized for you to focus on the areas of self-improvement that are important to you. It is simple and private.  Of course, if you have a coach, it will help you and your coach to focus and dedicate time more efficiently.  Our clients find this to be a valuable tool for improvement. 

So, as you make your way through these challenging times,  find time to continue self-development and at your own pace.  You and your company will benefit. 

Spread the love


Similar posts

Identifying Manipulative Communication in the Workplace

Manipulative communication in the workplace decreases work efficiency, increases job dissatisfaction, contributes to a hostile environment and lowers morale. Most people are challenged to identify manipulative tactics and even when they spot them, they do not feel competent in responding effectively. Spotting the manipulator can be difficult. They can be everywhere that humans are found. The manipulator can be anyone! They are difficult to identify because they are so well camouflaged and have no outwardly

Spread the love

Sometimes It Takes All Day To Get Nothing Done

In the past three years, we’ve had to look for creative ways to collaborate. We’re in the era of real-time virtual technology mixed with in-person meetings. It’s overwhelming. When we’re overwhelmed and spread too thin, we tune out and barely participate in one meeting as we often try to multitask. Zoom, Teams, Slack, WhatsApp, and many others give us no reason not to collaborate on our day-to-day jobs. However, with so many meetings, are we

Spread the love

Defensiveness Prevents Clear Communication

The First Moment: Defensiveness  If your listener is defensive, your point is probably missed. They have been left with the impression that you, intentionally or not, are criticizing their idea or them. Instead of focusing on getting solutions, they will be driven by this passion for defending the idea or their persona. They are struggling, and it may be your fault. You may have needed to set the right expectations; your tone may have needed

Spread the love