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10 Oct Speaking Business English Clearly
Our 30-minute recorded webinar Speaking Business English Clearly will help non-native English speakers be heard.
English is the international language of business. This can be especially challenging for people whose native language is not English. This complimentary recorded webinar will introduce the most important elements of being able to speak English clearly.
3 Oct Thinking on Your Feet
Watch our 30-minute recorded webinar: Thinking on Your Feet
This informative, practical webinar teaches you how to process and organize your thoughts quickly in a way that will help you communicate clearly and with confidence.
26 Sep Products Don’t Sell – People Do: True or False?
Is this age-old sales mantra still true? After all, when it was first said, it certainly wasn’t delivered on the devices you are reading it on right now. So has technology changed the meaning of this mantra? And how about products in today’s world? (more…)
19 Sep Eloquence: Relying on Short Words
For hundreds of years in the English language, the most powerful and memorable means of expression has been the reliance on one or two-syllable words.
Many eloquent speeches, poetry, and plays have this common strain: three out of four words are one and two syllables. (more…)
9 Sep Is There a Connection Between Anxiety Disorders and Fear of Speaking?
We are all familiar with the concept of public speaking, but all speaking is public speaking. When ordering dinner in a restaurant, people do not consider this “public speaking” and may complete this task with minimal anxiety or self-awareness. Yet, a presentation in front of seven people may cause extreme distress.
29 Aug Virtual Learning May be Best
I really enjoyed this article from the NeuroLeadership Institute on the benefits of virtual learning:
Virtual Learning is Better. Period.
Our team of executive communication coaches concur that brief periods of learning over time lead to better results. (more…)
23 Aug How to Choose a Speech Coach
When you are charged with finding and selecting a vendor to help you or your employees strengthen their communication skills, you are taking on a crucial task. Whether it’s helping a colleague prepare for a major presentation, learning to navigate difficult conversations yourself, or developing an organization’s leadership team, you need to closely match the learning needs to the training skills. (more…)
4 Aug Avoiding The Great Resignation
One of the most perplexing questions our corporate clients ask is, “Will our talent actually stay?” The concern is that many talented people are leaving their positions for more desirable jobs. Some people refer to this as The Great Resignation.
(more…)
23 Jun In Customer Service, Words Matter: What Do Chick-fil-A and the Ritz-Carlton Have in Common?
At Chick-fil-A, when a customer says “Thank you,” their employees don’t say “You’re welcome” or “No problem.” Instead, they say, “My pleasure,” and there’s a big difference.
Find out why in this CNN article:
https://www.cnn.com/2022/04/09/business/chick-fil-a-my-pleasure/index.html