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16 Jul Communicate 34x More Effectively

I often caution people on their use of email. Of course it’s fast and convenient, but an important message or request may be diluted for that very reason: you chose a fast, convenient (for you) method to deliver it. If being heard is important, a phone call is far better. And meeting face-to-face gives you the most successful vehicle for delivering your message. A recent study published in the Journal of Experimental Social Psychology and reported in the Harvard Business Review quantifies it. They claim face-to-face is 34 times more effective than email when asking someone to do something for you. The report can be read here.

The research concludes “it’s worth considering whether you could be a more effective communicator by having conversations in person. It is often more convenient and comfortable to use text-based communication than to approach someone in-person, but if you overestimate the effectiveness of such media, you may regularly—and unknowingly—choose inferior means of influence.”

Taking the time to be 34x more effective is worth considering when I write my next email.

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28 May Build REAL Relationships in Virtual Meetings

Yesterday, my client, a VP in financial services, said it was a waste of time to go to his office. No one was there, and besides, the majority of meetings he led were remote. He shared that in the “olden days,” bonds were formed by walking around, schmoozing at your desk, or shockingly, even having lunch together!

Technology had changed things forever, and it was up to us to create new strategies for connection in a remote world. (more…)

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24 May Future Generations

Friendly and happy family with kids talking and eating pizza in park

Angst surrounding communication is universal. Speaking formally before large groups can cause great anxiety, so much so, even the most accomplished professionals often shy away from attempting to try it. But how about one-on-one conversations and speaking with those closest to us?

As we approach the third decade of the new millennium, do you see effective communication increasing or waning? Are our “circles of support” growing or do we reach out to a more limited group of family, friends, and neighbors? (more…)

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10 May Six Ways to Win Your Investor Presentation

I recently attended an event in Austin called Philanthropitch, a social impact fast-pitch competition. Nonprofits step onto the stage to gain access to capital and build awareness amongst new donors and volunteers. That night Philanthropitch gave away $110,000.00. No pressure, right?

I felt that every presenter did an excellent job which is a tremendous achievement. If you’d like to learn more about how to thrive in a pitch competition, you need a plan and preferably a trusted and reputable speech coach to support you. (more…)

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11 Mar Women-Only Events Don’t Make Sense and Here’s Why

Very recently, Rebecca Robbins, a San Francisco Correspondent, shared a report about an organization that wanted to take a different approach at an upcoming scientific gathering. Planners decided to only invite female speakers to the microbiome conference at the University of California, San Diego, thus igniting a major controversy.

As a woman, mother, and corporate executive, it is my opinion that women-only events don’t make sense. Now, before you throw a laptop at me, hear me out. I’ve been thinking deeply about this subject, especially with March being Women’s History Month, and International Women’s Day on March 8, 2019.

It seems clear that the event at the microbiome conference was not meant as a hateful strike against men but rather as a one-off, a way to make a splash and try something new. (more…)

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6 Mar Raising (and Leading) Humans

There are amazing similarities between parenting kids and leading and managing our people at work. Being mindful of this just might help you become more resilient as you groom your employees to operate at high proficiency. Being aware might also give YOU extra energy in the process. Because like raising kids, managing people can be extremely exhausting (yet some of the most rewarding work ever!). (more…)

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27 Feb How to Get Your Listeners to Participate

Make your presentation 3 times more memorable

A Chinese proverb says, “Tell me something, I’ll forget; show me, I’ll remember; involve me, I’ll understand.” 

According to recent studies, when people participate in a presentation, the material becomes at least three times more memorable for them than if they merely listened to a lecture. 

Sometimes you risk losing listeners altogether if you don’t go out of your way to involve members.

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18 Feb How to be Persuasive

One of the topics our team of speech coaches cover most often is persuasion. Many people believe persuasion is about saying “I am right and you are wrong.” This couldn’t be further from the truth. Persuasion is about presenting your thoughts and ideas in a compelling way that makes others listen to them. So, if I have persuaded you to read on <ahem>, here are three important considerations to be persuasive:

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7 Feb Aligning Multicultural Teams


Creating awareness of communication patterns and knowledge are key to a successful implementation

Managers and leaders are often massively challenged in how to quickly align cross-functional and multicultural teams in today’s mobile and ever changing global economy. A solid conflict management approach – having the knowledge, a reliable process and a system in place that people can follow – is crucial to not allow emotions to become overwhelming.To do so successfully requires a high level of interpersonal communication skills which are acquired through in-depth self-development, reflection, training, coaching, experience and practice. These interpersonal skills and awareness may not have been acquired on an equal scale as technical knowledge in the process of professional development.

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28 Jan Approachability: Tom Brady Style


Tom Brady

How often do you think about how you’re perceived as a communicator? What’s the impression you want people to have of you after they hear you speak? The ability to control the impression you make on others is a crucial tool to have in today’s fast-paced world. 

One client with whom I’m working just moved into the President & CEO role. My job as his speech coach begins with the question, “What two words would you like others to use to describe you after they hear you speak in a business situation?”

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23 Jan Why becoming an entrepreneur may be the best choice for women

Three businesspeople having a meeting in the office with laptop computer on the desk

Let’s start with some statistics.  

Women are still earning 82 cents for every dollar a man earns.  If part time workers were included in that statistic, it would be much lower.  

Upwards of 75% of all caregivers are female, and may spend as much as 50% more time providing care than males. [Institute on Aging. (2016)]

(more…)
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