communication training
6 Dec Mindful Listening in a Hybrid Work World
This past year has been filled with loads of change. We have rapidly learned how to channel our energies to get our work done. There has been a lot of focus on doing, producing, participating, fulfilling deadlines, and creating content. The communication part of our work streams is still being fine-tuned. As a communication coach, I frequently tell clients that the capacity to maintain and establish trustworthy relationships is the key to success during this unique hybrid time. Raising self-awareness about the fact that many people have become multitaskers. So, it’s vital to realize that distraction is just a click away.
One of the techniques we know makes a difference is active listening. Trusting relationships have a strong current of listening and feedback. Here’s an article about six methods to confidently demonstrate mindful listening and show you are present and involved in your interactions. As you read through, choose two that you can implement into your work interactions in the next 2 days. Creating a culture of communication in this new normal is how we navigate and continue to speak and listen with confidence.
https://mindfulnessexercises.com/what-is-mindful-listening/
15 Nov Affect and Technology
Affect relates to the presentation’s general impression, the feeling it evokes. It’s like overhearing loud voices in the next room or getting “an impression” of what is happening. Affect refers to the openness, tension or mood of the experience. It is primarily intangible but a genuine and crucial part of communication. (more…)
8 Nov Communicating with Authority – On Demand Recorded Webinar
Being able to communicate assertively and confidently helps people succeed in business and personal relationships. It begins with a mindset and requires attention to non-verbal communication and delivery style. This recorded webinar will introduce you to the best practices for both and provide valuable, life-long communication skills.
30-minutes
1 Nov Getting your Message Across: Strategies for Conveying Technical and Complex Information
Communication excellence, the ability to speak clearly and convey ideas with impact, is highly associated with career and organizational success.
Yet, healthcare and technology leaders face a major challenge: how to simplify complex and technical information so that others “get it”, buy in, and take action for best results. (more…)
25 Oct Managing Employees Remotely – On Demand Recorded Webinar
With large numbers of employees working remotely, managers are grappling with a set of challenges in communication, motivation, and employee engagement to continue leading effectively.
Watch our recorded webinar and you will learn:
– The key challenges to remote work
– Five important skills for effective remote collaboration
– How to motivate and engage employees
This is a unique opportunity to fine-tune your communication skills. You will learn proven strategies you can put to use immediately with any remote employee or team to keep them focused and productive.
30-minutes
18 Oct Five Tips for Telehealth Professionals
Telehealth is here to stay! Eighty percent of patients had positive experiences during the pandemic, and the same number wish to continue their telehealth sessions when meeting in person is not necessary for treatment, or as an adjunct to in person visits.
No matter what the medium though, patients and clients judge healthcare providers on two dimensions:
1) Professional knowledge and expertise; and 2) Communication/relationship skills.