26 Dec Bloomberg Ranks Massachusetts #1

A recent article in The Boston Globe entitled Massachusetts Again Beats California as Most Innovative in US is reason for some hometown pride.

We work with a lot of tech companies, both established and startups including many in software and health sciences, so we train and coach some truly innovative people. From this vantage point, we see this creativity first-hand alongside the people who fund, build, and drive our local innovation economy. It’s great to have them collectively recognized by an authoritative source as the best in the nation. (more…)

19 Dec Are You a Fast Talker?

æHave people ever said to you “Hey slow down, you talk too fast!” Wonder what they are referring to?  Being from the Northeast, we hear this comment quite often. When thinking about controlling your communication style, it’s helpful to peel back one more layer and look at what makes up someone’s speed of speaking.

As a Speaker Coach, I break speed into two categories: rate and pace. Rate refers to the speed in which a person puts words together.  It literally refers to the amount of words per minute.  The average rate of speech in a business presentation will range from 150-180 words per minute. Think about listening to a commercial and often, at the end there is a voice quickly giving you all the fine print details at a rate you can hardly follow. They are speaking at approximately 300 words per minute. Much too fast for the average listener! (more…)

15 Dec What Is Communication Style Coaching?

In his book Style, Sir Walter Alexander Raleigh (1522 – 1618) described language as having a “chameleon-like” quality. Sir Walter’s book is an exhaustive study of the origin, popularity, and decline of the word style. Regarding style, he said, “Good style is the greatest of revealers – it lays bare the soul.” You must be comfortable with your style. You live and work in the real world. It is not theater. Your listeners, unlike the audience in a theater, do not suspend reality. They take what you give them as you. What and how you communicate is what others use to assess and describe you. What and how you communicate reveals much of who you are in real life.

The ability to be natural, to be who you are, and not to be phony, is most people’s goal, especially those in leadership and management positions. Those positions carry enough responsibility in their own ways. It is far too challenging to also be worried about being something that you have to fake or that is not comfortable for you. Not only can it be uncomfortable, but it can also be downright discomforting to try and match a particular leadership or management style that has been dictated or described in a textbook. (more…)

7 Dec Everything Communicates!

As an Executive Communication Coach, my job is to remind clients that when presenting, everything communicates – how you look, how you sound and what you do with your body. Mary Lou Andre, a nationally recognized wardrobe, dress code and corporate image consultant, got me thinking about this after reading her excellent article: Is Hosiery History? 

Her advice on this business appropriate accessory reinforces how important clothing is in communicating respect for yourself and others.  (more…)

26 Nov Break a Leg?!?

Since we do a lot of training for public speaking, many of our clients find themselves in front of people on a stage. We got to thinking whether wishing them success by saying “break a leg” was an appropriate use of the term. That got us wondering where did that expression come from, and why is it used for performances, primarily among actors, musicians and dancers?

It certainly plays on the superstition that wishing someone well before going out on stage will somehow jinx them, so you hope for the opposite by wishing them bad luck. And while the exact origin is unclear, there are a number of theories for the story behind it: (more…)

15 Nov Speaking About Clinton and Trump…

Let’s forget the politics and instead focus on speaking effectively. The Speech Improvement Company’s President, Dr. Ethan Becker was recently asked to give his post-election observations and advice on the Bloomberg Baystate Business Hour radio program. Check it out!

8 Nov I Say “um” Too Much

Vocalized pauses or fillers, including um, uh, ah, and their close relatives like, you know, and OK? are some of the most common concerns brought to a speech coach.  We don’t um want to uh get too um picky here, since 1 to 3 percent of everyone’s speech normally contains hesitations, and folks like Ted Kennedy have spoken successfully in public life despite long aah pauses.  However, a bad case of um-itis makes you annoying to listen to.  So why do so many of us um along in life?  Most often, vocalized pauses function as a way to fill up space as we formulate the next thought.  Though old habits take some time to break, it is possible to banish the ums and ahs forever. (more…)

3 Nov Helping Startups Startup at MassChallenge

One of the reasons Boston is the best place to start a company (take THAT Silicon Valley) is because of organizations like MassChallenge (www.masschallenge.org) who bill themselves as “the most startup-friendly accelerator…no equity and not-for-profit, we are obsessed with helping entrepreneurs across all industries.”

And their stats are impressive: 835 startups accelerated, 6,500 jobs created, $1.1 billion in outside funding raised. Currently across all their locations, they have 326 young companies taking advantage of all they have to offer.

They turned to The Speech Improvement Company to help their entrepreneurs be better communicators. Two of our experienced coaches, Dinneen Grably and Tori Hollingworth (more…)

27 Oct Speak With Confidence and Remove All Doubt

In today’s fast-moving communication-driven world, messages are conveyed through many mediums. “Speaking with confidence” means avoiding tentative language. Non-concrete or tentative language in business shows a lack of self-confidence and will not deliver the strength of your intention to the listeners.

For example:

Non-concrete – “I hope I’ve given you a good overview of our team.”
Concrete – “This gives you a clear overview of our team.”

Non-concrete – “I guess I can deliver this talk confidently.”
Concrete – “I can deliver this talk confidently.”

Watch out for these words in your opening thoughts and phrases, particularly when speaking: I think, I hope, I guess, maybe, kind of, and sort of.

(more…)

23 Aug Controlling Nervousness and Working with Visual Aids

This video covers how to control the fear of public speaking and how to work with visual aids.  In 2002, Apple Computer partnered with The Speech Improvement Company Inc., to promote better public speaking.  Dr. Ethan F. Becker flew to Cupertino to record this 30 minute webinar, which lived on Apple’s website for the next 6 years!

We hope you find it helpful. Runtime  30 min.

Apple Computer and The Speech Improvement Company from SpeechImprovement on Vimeo.

8 Jul Crisis Management

Dr. Ethan F. Becker teaching Crisis Management at the RAZAK School of Government in Malaysia.  The intention of the seminar was to help leaders understand how to communicate effectively during crisis situations.   When leaders and managers are not prepared to communicate predictability, safety, and control, the results can be devastating. (more…)

19 Jun What’s in it for listeners?

Prepare & Organize for Business Speaking       

Tell the listeners why they should listen to you talk about this topic.  Whether or not they ultimately agree with you, how do you expect them to benefit by listening?  Some benefits that you might mention as reasons why they should listen to you include:

• Making their jobs easier.
• Improving their health.
• Relieving stress.
• Stimulating creativity.
• Providing security.
• Increasing their income.

As a speaker, you should be able to tell at least one, and maybe more, good reasons why they should listen to you.  The intent is to give your listeners a clear understanding of why your ideas are valuable.  Many speakers find this the most difficult of all steps in the four-step outline.  Business speakers frequently say things like, “They know why this is important,” or “They invited me to speak, I’m sure they know the value of what I’m saying.”  This is a big mistake.  There will be times when listeners have no clear idea how your thoughts apply to them.  Perhaps their boss told them to attend.  Maybe they came with friends.  Maybe they came to make friends by networking.  In any case, you cannot hurt your cause by giving a short, direct, answer to their question, “What’s in it for me?”  After all, if you can’t think of a reason for them to listen, they probably can’t either.  If you can’t identify the reasons why people should listen to you speak on a certain topic, then why are you speaking to them at all?

Monica Murphy is a senior coaching partner with The Speech Improvement Company

6 Jun TSIC is the Winner of the American Resident Project’s Pitch-Off

Laurie Schloff, winner of The American Resident Project’s Connected Health ’15 Pitch-Off, discusses how The Speech Improvement Company uses emotion-sensing technology to help people overcome their anxieties with public speaking. The Connected Health ’15 Pitch-Off challenged clinicians and clinicians-in-training to pitch creative ideas that improved health through the use of emotion-sensing technologies.

6 May Master Job Interviewing Skills

From the archives…

Download interview with confidence audio-only mp3  professional studio recording.

5 Apr TSIC 50 year anniversary video

Enjoy the video celebrating 50 years of helping people communicate!

10 Mar How do best in class organizations prepare speakers

Senior Speech Coaches Laurie Schloff, Tori Hollingworth, and Dr. Ethan F. Becker are on-site at a conference and during a break got together to share the “behind the scenes”  of what happens at big conferences.  How do those speakers nail it?  It may look like they are winging it, but very few do!  How do best in class organizations prepare all of their speakers?  Find out how and why on this episode of Talking about Talking!  Running time 14 minutes. (more…)