If you view the listeners as piranhas, you’ll grab any chance to avoid looking them in the eye. Lisa, a friendly, charming woman who had just been elected president of a large national church group, was dreading her first talk to the state leaders in her organization. She asked me if it was OK to aim her speech at the clock in the back of the church she’d be speaking in. “Surely,” I suggested, “you
How many decisions do you make in a day? Hundreds, maybe thousands, maybe many thousands…? Some of them are life critical. Some of them are thoughtless. Yet, each one of them helps to determine who you are, what kind of a life you will have, and the impression you make on others. When it comes to the choices you make every day and the number of people who want to influence those choices, there is
Both sexes can perpetrate and suffer interruptions. Yet researchers in the art of communication have repeatedly found that from the age of three on, males tend to interrupt and females tend to pass the conversational ball. The right to interrupt or dominate a conversation often serves as an expression of superiority or status. Nevertheless, when women yield the floor to men, it is not so much a display of inferiority as an indication of the
Why do people ask difficult questions? They need the information They want attention from the group They want to look smart They use the questions to influence and persuade They want to intimidate Because it’s culturally appropriate They want to challenge the presenter They want to make the presenter look unprepared/foolish/dumb Questions are safer to ask than providing answers They want to be disruptive They want to change the subject They want to give their
Thinking about fear of public speaking medication? Consider these 5 points. 1. Medication can reduce the uncomfortable physiological signs of nervousness (heart rate increase, sweating, shakiness). Three other approaches: learning effective presentation skills, controlling breathing, and developing helpful thinking patterns are proven non-medical strategies. 2. Beta blockers, originally developed to control cardiac problems, are often effective and can usually be prescribed on an as needed basis. Beta blockers inhibit the flow of adrenaline in the body, reducing the physical
Storytelling is an advanced communication tool that can build rapport, increase retention and powerfully persuade. Capturing, structuring and delivering relevant stories is an invaluable skill in business. 1.) Building Rapport – Experiences are unique; however, emotions are universal. Telling a short, interesting, personal story allows the listener to tap into the same emotion as the teller, creating a bonding moment.
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