WE SEE RUDE PEOPLE

by Laurie Schloff/Senior Coaching Partner

Bravo to columnist and author of the new book I See Rude People by Amy Alkon. Fed up, she invoices telemarketers for interrupting her evening peace, and makes considerate calls to tell others they lack consideration.  I was shocked to find that Amy lives in California.  We communication professionals in the Northeast thought that perhaps the cold well….made people cold.    Seems like there just isn’t motivation for minding manners anywhere.

All people want good relationships and a safe, pleasant community.
So,why are we creating a surly civilization?  Amy Alkon thinks it’s human nature.   Amy, I (respectfully) disagree on this point.

As a career observer of why people may not always choose the right words, I want to explore why most of us are, at least at times, not on our best behavior.  Understand the causes and then we’re ready for the cure.

So here we go with some reasons Why We See Rude People:
1. Values Issue—Being kind isn’t emphasized or rewarded.
2. Impulse Issue–Not having much control over emotions, especially when there are few consequences
3. Skills Issues–Some don’t have the words, tone or demeanor to act more kindly
4. Empathy Issue–Trouble understanding impact of behavior on others

Let us know your reasons for rudeness.  Then we’ll move on to what to do about it.
Spread the love

Author

Similar posts

The Unique Challenges of Neurodiverse Communication in the Workplace

As an Executive Communication Coach, I’m thrilled to see Neurodiversity becoming more recognized and celebrated at work. However, its nuances in the workplace can cause frustration and miscommunications. For example, if you work with someone who rarely makes eye contact, you might assume they are shy, nervous, or uncomfortable. Using eye contact is an essential nonverbal communication behavior that most of us use automatically in work interactions. Eye contact helps people communicate their interest and

Spread the love

Why Your Team May be Failing at Presentations

Usually, team presentations are done when the stakes are high and the consequences are critical, requiring subject matter experts to weigh in on their topic. These presentations are most often geared toward complex projects, strategic alliances, acquisitions, etc. Of course, they all have large sums of money involved. Team presentations have many more challenges than individual ones. Most teams preparing on their own without a speech coach will spend all of their preparation time on

Spread the love

Controlling Nervousness Before Speaking – 30-minute Recorded Webinar

Whether you call it ’nervousness” or “anxiety’ or “fear of speaking,” it is a widespread experience for many people worldwide; you are not alone. The good news is that it can be controlled. In this 30-minute recording, we discuss the ‘real causes’ of this experience and some tools and techniques to control the nervousness. WATCH NOW Spread the love

Spread the love

QUESTIONS? NEED HELP?

Tell us what’s on your mind: