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Speak with Confidence

Styles and Smiles: Brown’s Victory in Massachusetts

By Monica Murphy, Senior Coaching Partner and Ethan Becker, Senior Coaching Partner As Speech Coaches, we look at how the art of communication persuades a voter. Have you thought about how communication style impacts a voter’s perception? By style we mean: how someone comes across to their listeners. Forget about the healthcare, balance of power in the white house, and messaging for a moment….Let’s look at the communication reasons why some Massachusetts voters eagerly checked

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Dr. Dennis Becker on The arrest of Henry Gates

by Dr. Dennis Becker. “Isn’t human communication fascinating?! This whole Gates-Cambridge Police-Crowley-Obama flap is just the latest in the ongoing saga of humans attempting to communicate with each other. By this time, we all pretty much know what happened: Gates lost his keys to his home and couldn’t get in, Gates asks help of his limo driver to push the door in, Neighbor observes two “black men with back packs” doing this, Neighbor, being good

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Rewind: Professor Gates meets Sgt. Crowley

If only everyone had obeyed our SOS Stop-Observe-Strategize Principle, one esteemed Harvard professor and one well regarded police sargeant in Cambridge Massachuseetts would be sleeping better tonight. So to the both of you, think mind over mouth next time. 1. Sgt. Crowley: Couldn’t you have used your astute observation skills to surmise that the well dressed, articulate and arrogant fella was likely a Harvard man? Could you have made nice? 2. Professor Gates, yes you

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