50 Speen Street | Framingham, MA 01701 USA
Phone: +1 (617) 739-3330 | Email: [email protected]
Visual aids can help or hurt a presentation. Whether you are using PowerPoint, Keynote, Prezi, slides, video, a software interface, or other visual support, you need to make sure that the visuals won’t distract from the presentation. Many speakers have chosen abandon visual aids altogether and even proclaim that they are above using such tools. However, well-utilized visuals will significantly improve a presentation. This training will teach the best visual aid practices and offer the opportunity to practice techniques with individualized coaching feedback. Listeners will appreciate how the skillful use of visual aids truly enhances your presentations.
Speakers must prepare to answer real questions about their topic. Sometimes, listeners ask friendly, genuine questions, but often, you might be tasked with answering aggressive or set-up questions. In either case, the ability to handle even the most challenging question in a clear, comfortable, and competent manner is an important skill. Whether you have been called to answer questions at a congressional committee, in a sales meeting, or during a team presentation, this module will teach you how to hear and understand questions in order to respond with practical answers.
Have you ever wondered how some people always have the right thing to say at the right time? There is an art to handling yourself well in just about any setting—from dealing with an angry customer to holding a political debate or managing a contentious investor meeting.
Imagine yourself in front of the executive committee, the board of directors, the press, or a client, and someone requests that you speak on an unfamiliar topic. Perhaps you are asked a tough question that you hadn’t anticipated. What do you say? Thinking on your feet is a module that teaches you how to process and organize your thoughts quickly in a way that will help you communicate clearly and with confidence
What two words would you like people to say about you after you have left a meeting or a conversation? The answer defines your communication style. Style coaching is one of our most popular leadership and management offerings. It allows senior executives, managers, and emerging leaders to achieve their personal vision of how they wish to present themselves. Our coaches work with clients on their core communication skills, beginning with their two style words. The result is authentic, comfortable, and effective leadership or management capabilities.
Most crucial business communication occurs between leaders, managers, board members, and shareholders. Because Boards advise and direct management teams on key decisions, it is critical that leaders and managers clearly communicate the vision, metrics, and progress of the organization. Having worked with thousands of managers and board members, we have developed valuable insight into how relationships, presentations, handling questions, and more can affect your communication success. Whether you’re new to senior management or an old pro, this module will allow you to hone your Board and shareholder presentations and share your thoughts in a clear, concise manner. Our guidance will help you strengthen your relationships and effectiveness with your Board and shareholders.
Since the 1990s, coaching and mentoring have become widely used to develop employees in the business world and are important skills for anyone in a managerial or leadership role. Learn how to communicate in both coaching and mentoring styles while learning the differences between the two. Among other things, learn Socratic questioning, goal setting, skills in accountability, and ways to inspire that lead to complete development.
At times, speaking with coworkers, your staff, your boss, and, yes, your customers can be difficult. They may come to you with stories about their problems or your mistakes. They might even mistreat you. We need to remember that there are always two sides to every story. Learn how to diffuse difficult situations and become the difficult person’s advocate rather than the enemy.
When relationships are strong, you can communicate anything. When they are not strong, even the simplest feedback becomes difficult. This module provides an understanding of why and how strong relationships are created using our original research, which has unveiled the two most essential characteristics for building a solid working relationship. This module utilizes practice to strengthen the techniques and skills that foster trusting relationships.
Listening is not just about hearing—it involves the understanding and evaluation of what is heard. Whether you’re in a face-to-face meeting or talking on the phone, leaders and managers must exhibit comfort and proficiency in six specific areas of listening, or messages can be misunderstood. These qualities and techniques are the focus of this module. In addition, this module covers the top ten barriers to listening and how to overcome them. This is one of our most popular topics.
Have you ever felt that your listeners were confused? Have listeners ever asked you to get to the point? Truly connecting with your listeners is fundamental to all communication and critical for a successful presentation. This module teaches you how to make your point and engage all of your listeners. It does not provide a one-size-fits-all methodology but instead covers a whole range of skills from which you may choose the best approach for specific groups.
Business speaking requires a mixture of information and persuasion. Both are critical, and you use both in different situations and for various reasons. The distinction between these two types of speaking is that informative speaking lists data and impartially clarifies and enlightens with no particular goal other than making information clear. Persuasive speaking urges a partisan decision, favors a position, and tries to garner acceptance for that position. In many presentations, the speaker will use both information and persuasion in order to convince the listeners.
This training will help you understand the difference between informative and persuasive presentation. It teaches how to implement these concepts in your content and delivery and the three ways of persuasion that are used in virtually all presentations we see today. You’ll learn how to choose the proper mode of persuasion and how to match your message to your listeners.
Do your listeners ask you to repeat keywords? The ability to speak clearly is an important skill, no matter who you are. There are several ways to lose your listeners, but poor articulation, mumbling, and lack of volume are the most preventable. Don’t force listeners to work harder to understand the words coming out of your mouth! This module on communication excellence will teach key sounds and practice techniques to ensure that you are speaking clearly.
Your customers will often pay attention to how you sound as much as what you are saying. A positive interaction can depend on your tone and inflection, speed, and projection.
Plus, words matter! Your choice of words, such as “customers,” “clients,” “guests,” or “patrons,” will shape their perception, and perception shapes service communication. Don’t let your choice of words become a distraction during a customer interaction. This teaches participants the various sounds of service and how to master their sounds to best communicate with customers.
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Helpful, practical advice on how to communicate better at work and at home.
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How to Convince Your Boss to Pay for Presentation Training
Today’s motivated and driven employees know they need continual training to keep up with and thrive within a competitive and fast-paced corporate world. That training may require an approval process, whether it’s a boss, decision-maker, or others.
In Brendon Burchard’s book High-Performance Habits, he explains in Habit Four, “Get Insanely Good at Key Skills (Progressive Mastery). Determine the five major skills you need to develop over the next three years to grow into the person you hope to become. Then set out to develop those skills with obsessive focus. The most important thing is to always be developing the critical skills to your future success.”
Effective communication and soft skills are at the top of the list in most industries on desired traits of top performers. In Jeb Blount’s book Fanatical Prospecting, he explains that when it comes to personal branding, there is no better methodology than speaking in public. He shares, “Public speaking is a powerful method for meeting people and developing business relationships because it creates an environment where prospects seek you out.”
To be able to showcase your knowledge but feel you need more training on presentation or communication skills, consider how a skilled executive communication coach can help. You would learn about:
Below is a template you can adapt to persuade decision-makers that you require training on essential communication skills. I chose our Two-Day Presentation Skills Training for this template, but you should substitute your area of opportunity, such as leadership, negotiation, investor presentations, emotional intelligence, or any other area you would like training.
To: [Manager]
From: [Your Name]
Re: Adding Presentation Training to the Current Development Program
Dear [Manager],
I am requesting your approval to provide presentation training in the next quarter with The Speech Improvement Company. The Speech Improvement Company is the oldest and most established coaching firm in the nation.
Based on their work at [ – insert clients that are most similar to yours, see our client pdf for complete list] and other top organizations around the world, their Presentation Skills Training is a two-day workshop that has enabled thousands of people to become more comfortable and effective in their communication. Participants will learn the same practices taught to leaders of countries, leaders of companies, and people from all levels of organizations like ours. This program will be tailored and customized to our specific types of internal and external presentations.
I believe what is taught in these sessions and hands-on training will bring significant value to our team.
In addition to the knowledge gained from this training, this will be an opportunity to collaborate with my peers and make new connections at the community events we host, volunteer for more public speaking opportunities at conferences that our customers attend, and discover the most effective tips and techniques that we can apply to our department communications.
I’m most excited to receive training on an area that is so pivotal to my team’s confidence and success; it’s an invaluable opportunity to step away from work and learn proven presentation strategies that are directly applicable to our business. When the training is complete, I will share key takeaways with the other departments.
[Optional – insert your projects below]
I believe attending this Presentation Skills Training will help me move these projects forward:
The two-day training will cost [$ insert total here], which is outlined below. The price includes all program development, training by a senior-level Executive Communication Coach, and participants’ materials. A detailed proposal is also attached.
Training Investment Fee: [Our business office will prepare a detailed proposal and investment breakdown that includes information on transportation costs to and from your location. Ask to see if you qualify for any discounts.]
The earlier we register for the two-day on-site training, the easier it will be to schedule our selected dates.
Thank you for considering this request. I look forward to your reply.
Regards,
Okay, that’s it! Email me at [email protected] to help you complete any of the blanks or additional information you might need to get approval for the training.
There has never been a better time to become extraordinary in your role. The power is in your hands. After you get the approval you are looking for, let’s get together for a short meeting and discuss why it makes sense for The Speech Improvement Company to be the one that helps your department achieve their communication goals.
Author
Author
Laura Mathis
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