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Managers and leaders are often massively challenged in how to quickly align cross-functional and multicultural teams in today’s mobile and ever changing global economy. A solid conflict management approach – having the knowledge, a reliable process and a system in place that people can follow – is crucial to not allow emotions to become overwhelming.To do so successfully requires a high level of interpersonal communication skills which are acquired through in-depth self-development, reflection, training, coaching,

How often do you think about how you’re perceived as a communicator? What’s the impression you want people to have of you after they hear you speak? The ability to control the impression you make on others is a crucial tool to have in today’s fast-paced world.  One client with whom I’m working just moved into the President & CEO role. My job as his speech coach begins with the question, “What two words would

Let’s start with some statistics.   Women are still earning 82 cents for every dollar a man earns.  If part time workers were included in that statistic, it would be much lower.   Upwards of 75% of all caregivers are female, and may spend as much as 50% more time providing care than males. [Institute on Aging. (2016)] Author Robin Golinski View all posts

Have you tried to get your child to go to bed on time? What about enticing a certain someone to date you? Or…telling senior management that you deserve a raise and a promotion? How much of your communication involves persuading and influencing others? Think about it. The most efficient and effective way to persuade someone is through storytelling.  Author Robin Golinski View all posts

People who love baseball certainly will remember its originator, Yogi Berra as one of the game’s most memorable players and coach. Many other people know him only for his absurd, but sometimes insightful quotes which spawned their own name: “yogiisms” — defined as seemingly nonsensical or self-contradictory statements that actually convey serious thoughts once listeners untangle the knots of their unusual phrasing. Reading in the papers about mostly wrong predictions from 2018 and new ones

Jeff and Nina were at a Christmas party all of the thirty seconds when Nina whispered in Jeff’s ear, “I think Joan [one of the women in Jeff’s office] is getting divorced.” Jeff thought Nina was nuts, but a week later Joan herself told him that she had separated from her husband. When Jeff asked his mystical wife how she knew, Nina said, “Easy. She looked relaxed, had a great new haircut, and was playing

I have always learned so much about the male mindset through my brother and many times it was contrary to what society was teaching. He was always a great ally to my sister and I when confronting our irrational and impulsive mother. I continue to learn from him by having very candid conversations about male/female dynamics and perspectives. He is angered about the #metoo stories coming out and couldn’t imagine taking advantage of an incapacitated

Time for some wordplay and levity… “He has all the virtues I dislike and none of the vices I admire.” – Winston Churchill “Thank you for sending me a copy of your book; I’ll waste no time reading it.” – Moses Hadas “He can compress the most words into the smallest idea of any man I know.” – Abraham Lincoln “I am enclosing two tickets to the first night of my new play, bring a friend… if you

Working as a speech coach, one of the successful techniques I use to help people speak clearly is to figure out where there may be snags in their speech patterns. Here are two of the most common. 1. Are you dropping volume at the end of sentences? It is normal to soften your volume at the end of a thought, but don’t trail your sentences into oblivion.  Assess your volume by taping yourself and checking