Speak With Confidence
[ivory-search id="29164" title="Custom Search Form"]
Preventing Interruptions
Preventing interruptions begins by taking a closer look at the way you communicate your thoughts, ideas and suggestions. Beginning with the main point ensures that your listeners hear your most important insights before interruptions occur. Learn how in this one-minute video. Author Melody Elkin View all posts
Executive Communication Coaching ~ An expanding and specialized field
Executive Communication Coaching (ECC) is a specialty within the leadership coaching field which focuses on imparting communication skill expertise to achieve individual, team and organizational success. ECC focuses on assessment and targeted goals, mindset change, skill presentation and practice; and is measured by observable results. Client self-discovery and insight are integral to the coaching process, as they greatly impact ability to integrate and apply new and effective strategies. ECC is distinguished from other Executive Coach
How To Communicate Price Increases
Many items and services have become more expensive in the last few years. Auto insurance, health insurance, homeowners’ insurance, and restaurant food have all seen turbulence and rate changes. As a coach, we often run 1:1 and group training sessions where we role-play (“real play”) to practice difficult conversations, such as raising a fee or price increase for your services and products. From medical devices to business insurance, we know firsthand how your wording and
Think Mind Over Mouth
The ability to convey ideas with a significant impact is highly associated with career and organizational success. Yet, technology leaders and professionals face a major challenge; simplifying complex and technical information so that others “get it”, buy-in, and take action for the best results. Here are some truths about transmitting knowledge and influencing others outside your field: Knowing your topic does not equal speaking clearly about your topic. Your listeners likely don’t care about your
Simple & Effective PowerPoint Strategies for Non-Technical Listeners
When presenting to non-technical listeners, remember that your PowerPoint slides should clarify and emphasize your key business points. As a presenter, you may think all the information on the slide is important, but do your listeners need to understand it? Avoid overcrowding them with text and complex charts. Remember, your listeners should be listening, rather than reading your slides. Here are four tips: Identify the main takeaway for each slide. Remove any unnecessary information. Add
Meaning Keeps Non-Technical Listeners Engaged
I recently met with a client who was concerned about presenting on a “dry topic”. His topic was full of data and technical concepts that he felt would bore the audience, and after hearing his first run through, he was correct. One of the best ways to present technical information to a non-technical audience is to focus on what data means, not on the data itself. For example, if you analyze the stat sheet of
Cross-Cultural Conversations: Why Do We Misunderstand Each Other?
The topic of misunderstanding has many angles to discuss; it’s hard to pick one — tone, choice of words, inflection, context, etc. Let’s look at teams that have members from other cultures. Now, remember, each group has its own culture, so when you see me use the word culture, it does not only mean different countries; it might mean other departments. The specific word I’ll focus on for this discussion is IDIOM. Definition an expression
Pause and Consider Your Pauses
Pauses in conversations serve several important functions and are an integral part of effective communication. A pause can signal the end of one thought and the beginning of another; a break between two related thoughts can give the speaker a moment to gather their thoughts or indicate that the speaker is searching for the right words. Pauses can also convey the speaker’s emotions, such as hesitation, uncertainty, or discomfort. In some cultures, long pauses are
Are You Seeing What I’m Saying?
In a fast-paced digital-hybrid work environment, effective communication is crucial for success. Speakers want to be both heard and understood. One of the best tools we use to help clients is lining up their verbal and nonverbal cues. Our message becomes clearer and more impactful when our words and body language sync. We listen with our eyes. By using appropriate hand gestures, facial expressions, and body posture, we can emphasize key points, convey confidence, and