Today after work, I saw a “Make a wish” box in the lobby while waiting to attend a client dinner coaching session. It was a box with a few hundred wishes from local orphans. I picked one up, and read it. It was from a 6 year old girl. The age of my oldest Daughter. She wrote on her make a wish card. “I wish I could have a new t-shirt, and a pair of sock for Christmas” My eyes swelled up. And then my client walked in. I’ll check back tommorow, they will be there all week.
What’s Wrong With Our Communication?
“We need to work on our communication skills.” “We have a communication problem.” “We need to fix our communication.” As an expert at the intersection of people/organizations and communication for over 20 years, I have heard these comments many times. But what does it mean to solve communication problems, or to make the communication in your company “better”? To share information about a major change successfully? To manage that one employee who can’t get along
