I’ve finally landed in KL. My bags made it through. I flew on Singapore Airlines, which is a great airline. Now that I’m on the ground, I’m over heated. I keep my Red Sox hat on in hopes of meeting up with some familiar faces along my journey. Now that I’m in town, I’ll start tagging friends and clients with my local phone number to let people know I’ve arrived. I have another 45 minute drive to the hotel, where I’ll decompress.

A Healthy Dose of FOMO for Managers
If you are a manager or supervisor of people, communication is the foundation of what you do. Unfortunately, many managers underestimate the value of the communication coming from the people below them in their organization—theirdirect reports. Yet those at the bottom level of organizations—front-line workers—have a front-row seat to issues that arise on the most basic level for organizations. So why do managers so often fail to listen to their direct reports when it comes