In executive coaching, you hear a lot of singular techniques — one framework, one mindset, one magic fix that’s supposed to solve everything. In reality, even the best techniques only work when they adapt to the terrain. The central lesson is simple: knowing not just what to do, but when and why to do it. It’s the difference between approach and technique, strategy and tactic. When I run in the mountains, I shorten my stride whether I’m going uphill or downhill, but for entirely different reasons.
Don’t Talk Too Much!
Most of us have common questions at work. Take your most frequently asked question and think about the answer that is most relevant to the inquirer. Often we want to showcase the depth of our knowledge. Instead, boil your response down to only what you think is essential to the person in front of you; if you can describe the benefit of this information to them specifically, even better. Apply the W.A.I.T. theory: Why am I talking? https://www.psychologytoday.com/us/blog/emotional-nourishment/202008/do-you-talk-too-much
Set a timer and practice your answer. A great way to build credibility is to say first: ”Bob, I can answer that in less than 60 seconds….”
Then proceed with the information being sure to keep that commitment! You will find that you will develop an unconscious competence of what you can communicate in one minute with practice. More importantly, your listener will agree to give you their undivided attention for 60 seconds if you open with the phrase above. As you do this consistently by staying within the 60 seconds you promised, your ethos will build, and you will find people seeking your input instead of dodging you in the hallway!
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In executive coaching, you hear a lot of singular techniques — one framework, one mindset, one magic fix that’s supposed to solve everything. In reality, even the best techniques only work when they adapt to the terrain. The central lesson is simple: knowing not just what to do, but when and why to do it. It’s the difference between approach and technique, strategy and tactic. When I run in the mountains, I shorten my stride whether I’m going uphill or downhill, but for entirely different reasons.
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