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Speak with Confidence

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From Jargon to Clarity

In technical fields, your expertise is invaluable—but when sharing complex information with non-technical listeners, the goal isn’t to showcase your depth of knowledge. Instead, focus on helping them understand and trust what you’re saying. As a communication coach with 30 years of experience, my advice is simple: “It’s not about you.” Your listeners need clarity, not complexity. Tailoring your message to how they want to receive it fosters understanding and builds trust. Here are three

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Speak With Confidence Tips

Tip #1: Consider your use of contractions If you want to polish and add gravitas to your speaking style, it’s time to reconsider your use of contractions. The words below can be a good start to set a formal tone and an excellent approach to elevate your messaging. aren’t → are not; there’s → there is; can’t → cannot; they’d → they had; couldn’t → could not; they’ll → they will; didn’t → did not;

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Are you always in the weeds? Understanding your mindset is the key to stopping!

When communicating up the corporate ladder, the ability to curate information effectively is crucial. However, many people fall into the trap of oversharing details, driven by underlying psychological factors that can undermine their communication effectiveness. One of the primary reasons people feel compelled to overshare is the desire to validate their worth. The mindset of proving you’ve done a lot of work often stems from a need for recognition and approval. By sharing every detail,

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Preventing Interruptions

Preventing interruptions begins by taking a closer look at the way you communicate your thoughts, ideas and suggestions. Beginning with the main point ensures that your listeners hear your most important insights before interruptions occur. Learn how in this one-minute video.

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Executive Communication Coaching ~ An expanding and specialized field

Executive Communication Coaching (ECC) is a specialty within the leadership coaching field which focuses on imparting communication skill expertise to achieve individual, team and organizational success. ECC focuses on assessment and targeted goals, mindset change, skill presentation and practice; and is measured by observable results. Client self-discovery and insight are integral to the coaching process, as they greatly impact ability to integrate and apply new and effective strategies. ECC is distinguished from other Executive Coach

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How To Communicate Price Increases

Many items and services have become more expensive in the last few years. Auto insurance, health insurance, homeowners’ insurance, and restaurant food have all seen turbulence and rate changes. As a coach, we often run 1:1 and group training sessions where we role-play (“real play”) to practice difficult conversations, such as raising a fee or price increase for your services and products. From medical devices to business insurance, we know firsthand how your wording and

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