Speak With Confidence

Presenting technical information to non-technical listeners

Meaning Keeps Non-Technical Listeners Engaged

I recently met with a client who was concerned about presenting on a “dry topic”. His topic was full of data and technical concepts that he felt would bore the audience, and after hearing his first run through, he was correct. One of the best ways to present technical information to a non-technical audience is to focus on what data means, not on the data itself. For example, if you analyze the stat sheet of

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Cross-Cultural Conversations: Why Do We Misunderstand Each Other?

The topic of misunderstanding has many angles to discuss; it’s hard to pick one — tone, choice of words, inflection, context, etc. Let’s look at teams that have members from other cultures. Now, remember, each group has its own culture, so when you see me use the word culture, it does not only mean different countries; it might mean other departments. The specific word I’ll focus on for this discussion is IDIOM. Definition an expression

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Pause and Consider Your Pauses

Pauses in conversations serve several important functions and are an integral part of effective communication. A pause can signal the end of one thought and the beginning of another; a break between two related thoughts can give the speaker a moment to gather their thoughts or indicate that the speaker is searching for the right words. Pauses can also convey the speaker’s emotions, such as hesitation, uncertainty, or discomfort. In some cultures, long pauses are

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Are You Seeing What I’m Saying?

In a fast-paced digital-hybrid work environment, effective communication is crucial for success. Speakers want to be both heard and understood. One of the best tools we use to help clients is lining up their verbal and nonverbal cues. Our message becomes clearer and more impactful when our words and body language sync. We listen with our eyes. By using appropriate hand gestures, facial expressions, and body posture, we can emphasize key points, convey confidence, and

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Where Do Attitudes Come From?

Attitudes are developed in five major ways; a comprehensive understanding of these contributing factors may help you realize your attitude toward experiences and other people. Observation: As a very young child, you observed parents, family, and friends working, speaking, and interacting with others. As you observed their behavior, you were developing attitudes that would later shape your behavior in similar situations. Example: You observed your parent’s treatment of the service person who came to fix

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How to Motivate Others

Become a more trusted and effective leader! In this 30-minute recorded lesson, you will learn the difference between inspiration and motivation. We will introduce six proven strategies and show you the unique Motivation Matrixthat you can put to use immediately to motivate anyone. Watch it now: https://speechimprovement.com/motivating-others-webinar-video/ Author Jeff Turner View all posts

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Is Authenticity Overrated?

“To thine own self be true” from Shakespeare’s play Hamlet, is one of the most famous quotes from The Bard’s works. The essence of these words has great staying power and meaning, especially now. Applause for authenticity When asked how they’d like to come across in their leadership roles, more clients than ever share that they’d like to be authentic, natural, and genuine. They want to be true to themselves – not phony, fake, put

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Paraphrase When Communicating and Coaching Others

Paraphrasing is repeating in your words what you interpret someone else to be saying. Paraphrasing is a powerful approach to furthering the understanding of the other person and yourself and can significantly increase the impact of another’s comments. As coaches, we know paraphrasing is incredibly difficult because we often need to listen deeply, a skill you must purposefully cultivate. Despite appearing attentive, our minds are churning with various thoughts, beliefs, defenses, distractions, and redirections. The

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MassBioEd Course: Presenting with Persuasion, Clarity & Strength

Join Robin Golinski, Executive Communication Coach and our partner, MassBioEd on June 13, 2024 from 10:00 AM – 4:00 PM Presenting with Persuasion, Clarity & Strength provides professionals with key skills to comfortably speak in a clear and confident manner. Whether presenting internally or externally, telling your story effectively, delivering meaningful messages, being persuasive, and speaking confidently in a variety of settings takes skill development and practice. The course is taught with role-playing and exercises. “I

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