A Winning Strategy

I came across an interesting Business Insider article entitled, The 10 best retail companies to work for in 2017, according to employees. It cited Glassdoor’s Employees’ Choice Awards. I expected that pay, benefits and advancement opportunities were the tops reasons why these companies were selected. I was happy to see other, key reasons that were common threads between these companies, most notably great management teams; positive and friendly work environments; and holiday and social gatherings. It’s interesting to note three of the reasons involve communication. Communication from management and between co-workers both help create a winning, positive work environment. We tell clients “Everything Communicates!” and we teach how managers need to consistently communicate sincerity with their tone, non-verbals, and word choices.  

While things such as money and benefits will always be important to employees, it is a breath of fresh air to see other reasons why companies such as Apple, Wegman’s Food Markets, Bain, Trader Joe’s and Forrester made the Employees’ Choice Awards.

Kristen Curran-Faller is an Executive Communication Coach and COO for The Speech Improvement Company.

Spread the love

Author

Similar posts

Identifying Manipulative Communication in the Workplace

Manipulative communication in the workplace decreases work efficiency, increases job dissatisfaction, contributes to a hostile environment and lowers morale. Most people are challenged to identify manipulative tactics and even when they spot them, they do not feel competent in responding effectively. Spotting the manipulator can be difficult. They can be everywhere that humans are found. The manipulator can be anyone! They are difficult to identify because they are so well camouflaged and have no outwardly

Spread the love

Sometimes It Takes All Day To Get Nothing Done

In the past three years, we’ve had to look for creative ways to collaborate. We’re in the era of real-time virtual technology mixed with in-person meetings. It’s overwhelming. When we’re overwhelmed and spread too thin, we tune out and barely participate in one meeting as we often try to multitask. Zoom, Teams, Slack, WhatsApp, and many others give us no reason not to collaborate on our day-to-day jobs. However, with so many meetings, are we

Spread the love

Defensiveness Prevents Clear Communication

The First Moment: Defensiveness  If your listener is defensive, your point is probably missed. They have been left with the impression that you, intentionally or not, are criticizing their idea or them. Instead of focusing on getting solutions, they will be driven by this passion for defending the idea or their persona. They are struggling, and it may be your fault. You may have needed to set the right expectations; your tone may have needed

Spread the love