Kristen’s clients often express their satisfaction with having her as a speech coach and trainer. She uses her ability to connect with individuals or groups, and incorporates her practical approach to training and coaching. Recently, a client called and told Kristen that she had changed her life forever. Kristen knows that helping others communicate is her calling.
As COO and Senior Coaching Partner of The Speech Improvement Company, Kristen has helped thousands of men and women become more effective communicators. She also manages the company’s day-to-day operations and helps create the strategic foundation for the company’s future.
As a coach Kristen brings a wide range of communication expertise, working in such areas as customer service, presentation techniques, interviewing skills, relationship building, and controlling nervousness associated with public speaking. Kristen serves a variety of clients throughout the United States.
Clients often say that they enjoy Kristen’s upbeat, helpful, and professional communication style. She has a unique sensitivity to helping clients overcome their public speaking anxiety. Kristen has extensive experience helping clients become more efficient in the use of computer-generated visuals. She has taken an active role in utilizing virtual reality in her approach to controlling nervousness.
Kristen also played a major role in developing TSIC’s customer service training approach and content. She’s worked with a variety of community/culture centers, hospitals, finance and technology companies, airlines and utility companies. Her upbeat and down-to-earth style helps
participants to relax, learn, and enjoy the training. Participants have been known to walk in as skeptics and walk out of the training asking for more.
In addition to coaching, Kristen has managed the day-to-day operations and provided a strategic foundation for TSIC’s future development. She has extensive experience in helping clients become more efficient with computer-generated visuals and in utilizing virtual reality as a coaching tool. She has been instrumental in developing TSIC’s customer service training approach and content.
Kristen also sits on the Board of Directors of Families 4 Christmas, a small non-profit that helps families in need.
Kristen received her undergraduate degree in Speech Communication from Emerson College in Boston. She received her master’s degree from Lesley University in Training & Development.
Between the class that you put on at our office, and your help organizing everything with me, the classes came out awesome. We are already seeing some positive impacts on how our people do work, and I don’t think it would have been as impactful without your help.
Learning & Development Manager
Boston-based Construction Company
I wanted to begin by expressing my sincere gratitude for the tremendous support and guidance you have provided me. Your advice was invaluable, and I often refer to our notes whenever I need a reminder of your insightful feedback. Your support has made a significant difference in my life.
Senior Manager
Boston-based Private Equity Company
The Speech Improvement Company’s coaches have taught us not only how to best present our research, but also how to tell the story behind the research. As a result, our analysts now connect with the audience better and demonstrate their capabilities in the best way possible.
Crawford Del Prete, Chief Research Officer
IDC
Thank you SO MUCH for facilitating our seminar today! People were engaged, you made us laugh (often), and you created a wonderful learning environment where people could try new skills and get out of their comfort zones. Absolutely fantastic, and we cannot thank you enough.
Senior Associate Dean for Women in Science and Medicine
Large University
I’m just reaching out to let you know that the recent webinar went really well. I’ve gotten a lot of positive feedback internally and from clients. Also, Kristen, your advice in our last session was spot on and super helpful. I think it made a big impact.
Senior Investment Director
Mid-sized Private Equity Company
I just wanted to reach out and let you know how impactful your class was today. This was absolutely the best class I have attended in quite some time. The Four Step Outline is something I will immediately adopt for my next presentation. It is an extremely easy yet effective way to structure material.
District Manager
Large Retail Chain
FAST FACTS
YEARS of helping thousands of men and women become more confident and effective communicators.
STATES where Kristen has conducted workshops
POSITIONS at TSIC – COO & Senior Coaching Partner
Contact Kristen
+1 (617) 739-3330
Tell Kristen what’s on your mind:
