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
speechimprovement
  • Services
    • Overview
    • Public Speaking Training
    • Virtual Communication Training Programs
    • Job interview help
    • Customer Service Training
    • Conference Speaker Coaching
    • Non-native-speakers of English
    • Individual Coaching Programs
    • Workshops
    • Certificate Programs
    • Virtual Reality
    • Biotech Fundraising & Partnering
  • Coaches
    • Overview
    • Dr. Dennis Becker
    • Dr. Ethan Becker
    • Kristen Curran-Faller
    • Jeff Davis
    • Melody Elkin
    • Robin Golinski
    • Laura Mathis
    • Monica Murphy
    • ANDREW PERKINS
    • LAURIE SCHLOFF
    • Dr. Ian Turnipseed
    • Lauren Weaver
    • DR. CAT KINGSLEY WESTERMAN
    • Sharesz T. Wilkinson
    • Dr. Chas Womelsdorf
  • About
    • Overview
    • Office Staff
    • Client Feedback
    • Innovation
    • Working with celebrities
    • Our Publications
    • Our Blog
    • Join Our Team
    • Beacon Street
    • Dr. Paula Borkum Becker
    • Speech Coaches Only
  • Contact
  • Resources
    • OUR BLOG
    • Life Science Blog
    • All Recordings
    • RECORDED WEBINARS
  • Store
  • SPEAK WITH A COACH
    617.739.3330

Additional Virtual Communication Programs

The Seven Principles of Effective Virtual Meetings

By identifying and applying our seven core principles of effective virtual meetings, both employees and leaders can maintain a high level of connection, inclusivity, and accountability. These seven principles provide a roadmap for all virtual meetings, from three to 300 people, which is essential when distraction is just a click away.

Facilitating Virtual Meetings

Employees' time and attention are scarce, but we keep demanding more of it. In this module, we understand the latest tools for useful and engaging virtual meetings. Our proven SHARE model explains how to facilitate virtual meetings by harmonizing, eliciting, and structuring meetings. From small meetings to company-wide check-ins, learn how to facilitate productive meetings for participants who are two blocks or two continents away. 

Creating a Collaborative Virtual Meeting Agenda

Setting clear guidelines for how, when, and why the team operates helps form cohesion. Remote meetings, and in particular audio-only conference calls, should be more than just providing
information or updates. This training offers specific agenda items for maximum productivity and collaboration, which increases all virtual teams’ collaboration quality. 

Five Qualities of Effective Virtual Communication

Company leaders often share three particular concerns about employees working remotely: mental well-being, continued innovation, and the rapid transfer of knowledge. When you analyze the most productive virtual collaborations, these five qualities always emerge as essential landmarks to aim. These five distinct areas will provide a foundation for all virtual communication and encourage individual contribution and the ability to replicate in-person meeting rooms and whiteboards.

Structuring Your Message for Virtual Consumption

Is your message clear and easy to follow? Do you have a meaningful structure? A well-structured presentation or 5-minute internal update can have a huge impact when done well. A strong and organized framework keeps listeners engaged, even if the speaker is nervous or the listener is distracted. Our executive communication coaches will teach you how to organize your message for your listeners to follow easily. Participants will be able to practice through screen share, practice content, and receive immediate feedback. 

Conveying an Executive Virtual Presence

Framing, Lighting, and Sound are often not considered but make a lasting impact on video quality. How you look, how you sound, and how you deliver information is now a required virtual skill. From proper framing to effective lighting, adding an executive polish to your virtual presence will go a long way to add credibility to your reputation and enhance persuasion.

PowerPoint Presentations for Zoom

Presentations are greatly enhanced when both the speaker and visuals are top-notch. The moment Share Screen is enabled, learn best practices for influence and impact, with slides and new creative media. Our emphasis is on the importance of the presenter controlling the meeting flow and not taking a back seat to the slide presentation. Topics include deciding what visuals are most effective for your listeners, interacting with your visuals in a virtual meeting, and best transitioning practices. This program requires an on-camera practice and immediate feedback.

Making and Maintaining Connections Using Virtual Networking

Partners, clients, prospects, and customers require a time commitment and long-term maintenance, especially when working virtually. Also, a robust professional network is essential for staying in touch with investors, strategic partners, clients, and customers. How do you conduct networking with a virtual approach in a way that produces connections that are meaningful, useful, mutually beneficial, and that stick? This module will answer the question and help with tips and techniques to leverage video communication platforms to actively build, nurture, and maintain a broad network, not just for today but for the future.

Perfecting an Asynchronous Virtual Communication Model

Virtual work requires a careful ratio of two communication types that's predominantly asynchronous (does not require real-time interaction) with opportunities for synchronous (real-time interaction). When the two work in combination, organizations create a high-output distributed team that consistently functions with fluidity. Learn how to shift from synchronous to asynchronous communication for meetings, 1:1’s, updates, projects, and team collaboration effectively.

50 Speen Street | Framingham, MA 01701 USA 

Phone: +1 (617) 739-3330 | Email: [email protected]

Copyright 2016-2025 The Speech Improvement Company Inc. All Rights Reserved.
Effective use of visuals

Visual aids can help or hurt a presentation. Whether you are using PowerPoint, Keynote, Prezi, slides, video, a software interface, or other visual support, you need to make sure that the visuals won’t distract from the presentation. Many speakers have chosen abandon visual aids altogether and even proclaim that they are above using such tools. However, well-utilized visuals will significantly improve a presentation. This training will teach the best visual aid practices and offer the opportunity to practice techniques with individualized coaching feedback. Listeners will appreciate how the skillful use of visual aids truly enhances your presentations.

Handling difficult questions

Speakers must prepare to answer real questions about their topic. Sometimes, listeners ask friendly, genuine questions, but often, you might be tasked with answering aggressive or set-up questions. In either case, the ability to handle even the most challenging question in a clear, comfortable, and competent manner is an important skill. Whether you have been called to answer questions at a congressional committee, in a sales meeting, or during a team presentation, this module will teach you how to hear and understand questions in order to respond with practical answers.

Thinking on your feet

Have you ever wondered how some people always have the right thing to say at the right time? There is an art to handling yourself well in just about any setting—from dealing with an angry customer to holding a political debate or managing a contentious investor meeting.

Imagine yourself in front of the executive committee, the board of directors, the press, or a client, and someone requests that you speak on an unfamiliar topic. Perhaps you are asked a tough question that you hadn’t anticipated. What do you say? Thinking on your feet is a module that teaches you how to process and organize your thoughts quickly in a way that will help you communicate clearly and with confidence

Developing your speaking style

What two words would you like people to say about you after you have left a meeting or a conversation? The answer defines your communication style. Style coaching is one of our most popular leadership and management offerings. It allows senior executives, managers, and emerging leaders to achieve their personal vision of how they wish to present themselves. Our coaches work with clients on their core communication skills, beginning with their two style words. The result is authentic, comfortable, and effective leadership or management capabilities.

Speaking to Boards and Shareholders

Most crucial business communication occurs between leaders, managers, board members, and shareholders. Because Boards advise and direct management teams on key decisions, it is critical that leaders and managers clearly communicate the vision, metrics, and progress of the organization. Having worked with thousands of managers and board members, we have developed valuable insight into how relationships, presentations, handling questions, and more can affect your communication success. Whether you’re new to senior management or an old pro, this module will allow you to hone your Board and shareholder presentations and share your thoughts in a clear, concise manner. Our guidance will help you strengthen your relationships and effectiveness with your Board and shareholders.

Developing coaching & mentoring skills  

Since the 1990s, coaching and mentoring have become widely used to develop employees in the business world and are important skills for anyone in a managerial or leadership role. Learn how to communicate in both coaching and mentoring styles while learning the differences between the two. Among other things, learn Socratic questioning, goal setting, skills in accountability, and ways to inspire that lead to complete development.

Managing difficult conversations

At times, speaking with coworkers, your staff, your boss, and, yes, your customers can be difficult. They may come to you with stories about their problems or your mistakes. They might even mistreat you. We need to remember that there are always two sides to every story. Learn how to diffuse difficult situations and become the difficult person’s advocate rather than the enemy.

Building trust

When relationships are strong, you can communicate anything. When they are not strong, even the simplest feedback becomes difficult. This module provides an understanding of why and how strong relationships are created using our original research, which has unveiled the two most essential characteristics for building a solid working relationship. This module utilizes practice to strengthen the techniques and skills that foster trusting relationships.

Active listening

Listening is not just about hearing—it involves the understanding and evaluation of what is heard. Whether you’re in a face-to-face meeting or talking on the phone, leaders and managers must exhibit comfort and proficiency in six specific areas of listening, or messages can be misunderstood. These qualities and techniques are the focus of this module. In addition, this module covers the top ten barriers to listening and how to overcome them. This is one of our most popular topics.

Connecting with listeners

Have you ever felt that your listeners were confused? Have listeners ever asked you to get to the point? Truly connecting with your listeners is fundamental to all communication and critical for a successful presentation. This module teaches you how to make your point and engage all of your listeners. It does not provide a one-size-fits-all methodology but instead covers a whole range of skills from which you may choose the best approach for specific groups.

Being persuasive

Business speaking requires a mixture of information and persuasion. Both are critical, and you use both in different situations and for various reasons. The distinction between these two types of speaking is that informative speaking lists data and impartially clarifies and enlightens with no particular goal other than making information clear. Persuasive speaking urges a partisan decision, favors a position, and tries to garner acceptance for that position. In many presentations, the speaker will use both information and persuasion in order to convince the listeners.

This training will help you understand the difference between informative and persuasive presentation. It teaches how to implement these concepts in your content and delivery and the three ways of persuasion that are used in virtually all presentations we see today. You’ll learn how to choose the proper mode of persuasion and how to match your message to your listeners.

Speaking clearly

Do your listeners ask you to repeat keywords? The ability to speak clearly is an important skill, no matter who you are. There are several ways to lose your listeners, but poor articulation, mumbling, and lack of volume are the most preventable. Don’t force listeners to work harder to understand the words coming out of your mouth! This module on communication excellence will teach key sounds and practice techniques to ensure that you are speaking clearly.

Delivering exceptional customer service 

Your customers will often pay attention to how you sound as much as what you are saying. A positive interaction can depend on your tone and inflection, speed, and projection.

Plus, words matter! Your choice of words, such as “customers,” “clients,” “guests,” or “patrons,” will shape their perception, and perception shapes service communication. Don’t let your choice of words become a distraction during a customer interaction. This teaches participants the various sounds of service and how to master their sounds to best communicate with customers.

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Helpful, practical advice on how to communicate better at work and at home.
   


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