Eye contact is generally considered the most important visual reinforcer a speaker has. Listeners like to be watched;,…

Manipulative communication in the workplace decreases work efficiency, increases job dissatisfaction, contributes to a hostile environment and lowers…

In the past three years, we’ve had to look for creative ways to collaborate. We’re in the era…

The First Moment: Defensiveness  If your listener is defensive, your point is probably missed. They have been left…

Here are 10 important questions to ask before the business presentation process. These 10 questions relate to listener…

Thinking on your feet, also known as being quick-witted or spontaneous, is important in many situations, such as…

A partner interview is part of the recruitment strategy for the ‘Big Four’ accounting firms in the US,…

    Are you a panelist or moderator at an upcoming conference? Watch this short video by Executive…

Martin Luther King is known as the greatest orator in modern times– a man whose words and style…