Whether managers meet with three or 300 people, virtual collaboration must be executed to emphasize structure, participation, and eliciting feedback. Learn to become an effective virtual facilitator who engages participants, creates a collaborative environment, and successfully leads the group to productive next steps.
The global team has a unique set of challenges: maintaining a sense of connection, the perception of power and ranking, different cultures, various age demographics, generational attitudes, time zones, technology breakdowns, providing peer feedback on routine interactions, lack of watercooler small talk, language, accent and fluency issues, employee engagement, building trust from afar, and productivity. All Managers or Directors of global teams will get values and new strategies for success from this module.
If you feel that most business meetings are time-wasting exercises that produce little or no results, you are not alone. Business professionals at all levels have expressed frustration with ineffective meetings, particularly video meetings. For decades, The Speech Improvement Company has diligently studied and tracked the best practices of meeting facilitation and productivity. This module helps Managers implement valuable techniques that ensure maximum participation and positive outcomes, including the elusive skill of starting and ending in time with built-in accountability to keep moving the needle forward.
Taking a team pulse accurately when team members are spread across cities or countries is an invaluable skill. Unfortunately, keeping your finger on the pulse of an offsite and fragmented remote team can be challenging. The fastest way to get up-to-speed is to take a remote team pulse. Utilize the tools in this model to quickly determine how your team is doing, from their mental health to what they are working towards on a daily, weekly, and monthly basis.
What two words would you like people to say about you after you have left a meeting or a conversation? This answer defines your communication style. Style coaching is one of our most successful leadership and management offerings. It allows senior executives, managers, and emerging leaders to achieve their vision of presenting themselves. Our coaches work with clients on their core communication skills, beginning with their two style words. The result is authentic, comfortable, and valid leadership or management capabilities.
Finding the right balance of outreach and check-ins with remote teams can be difficult. Too little communication and remote teams feel deserted and isolated, too many check-ins, and the team feel suffocated and micromanaged. This module helps determine the type of frequency of touchpoints needed and then find the right balance for the ebbs and flows of remote work. Learn how to provide virtual check-ins that are productive and supportive in the way your unique team requires.
We don't always get to choose who we lead or manage. Even when we do, relationships change, personalities clash, and interactions can become difficult. This module introduces the importance of understanding various personalities and work styles. Training and coaching sessions use real-life issues to practice diffusing conflict, creating mutual understanding, and enhancing your team's ability to work together, even when you cannot manage your employees face to face.
When relationships are healthy, you can communicate anything. When they are not secure, even the most honest feedback becomes difficult. This module explains why and how healthy relationships are created using our original research, which has unveiled the two most essential characteristics for building a strong virtual working relationship. This module utilizes practice to strengthen the techniques and skills that foster trusting relationships.
Have you delegated tasks to discover that the result is not even close to what you had in mind? How do you delegate to a person who does not report to you, or who consistently drops the ball, or who you can no longer visit by popping by their desk? In this module, learn the five steps to effective delegation of tasks to ensure your desired outcomes are met.
The word alone carries negative connotations, but effective leaders and managers know that disciplining is to educate and improve behavior. This module covers discipline as a core competency that leaders and managers must possess. Participants will learn how to construct a compelling message and deliver it with a keen awareness of timing, phrasing, body language, tone of voice, and listener need.
The act of giving feedback has been the subject of intense and extensive academic studies. Contemporary research suggests that there are several feedback types, strategies, and purposes. Still, many leaders and managers find the process uncomfortable or ineffective. This module is designed to help leaders and managers identify various approaches to giving feedback virtually and learning the most useful words, phrases, attitudes, and strategies to achieve the desired outcome, even through video platforms. Participants will learn how to use the right words at the right time and in the right way.
Using company-wide virtual tools effectively and efficiently is vital in a remote workspace. Most organizations have tools for team commutation, meetings and presentations, project management, time management, and file sharing. This module helps managers answer an essential question: Is everyone clear about when, how, and why each virtual tool is used? The goal is to find a consensus on how and when different tools are utilized.
Most organizations have tools for COMMUNICATION, meetings....