TSIC Blog

Speak with Confidence

Catching Up With the Coaches – Monica Murphy

This week, we caught up with Senior Coaching Partner Monica Murphy. Monica is currently leading a lengthy customer service training program with software developing company Pega Systems. This unique program, called Communicating Extraordinary Service, was developed by Monica and fellow TSIC coaches Kristen Curran-Faller and Debbie London, and has led Pega Systems to great success. >What is Pega Systems and how did you become involved with them? “Pega Systems is a software developing company that

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New Management

The Speech Improvement Company Inc., has announced today the promotion of Ethan F. Becker to President, and Kristen Curran-Faller to COO (Chief Operating Officer). Dr. Dennis Becker will remain on as the firm’s CEO and Dr. Paula Borkum Becker will remain as the firm’s CFO. “For 45 years, Paula and I have been holding the reigns for all the operating functions of the firm. We will continue to coach and remain infuential in the firms

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Are women better managers than men?

A recent article on the New York Times titled: “No Doubts: Women Are Better Managers” sparked this reaction from Coach Laurie Schloff. Communication Coach Laurie Schloff of The Speech Improvement Company (Boston and Tampa) agrees with Carol Smith (right) of the Elle Group that women are often better managers, but based on her work with hundreds of females aiming for the C level she cautions ambitious females: 1. Women are still cut little slack in

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Dr. Dennis Becker on The arrest of Henry Gates

by Dr. Dennis Becker. “Isn’t human communication fascinating?! This whole Gates-Cambridge Police-Crowley-Obama flap is just the latest in the ongoing saga of humans attempting to communicate with each other. By this time, we all pretty much know what happened: Gates lost his keys to his home and couldn’t get in, Gates asks help of his limo driver to push the door in, Neighbor observes two “black men with back packs” doing this, Neighbor, being good

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