Cat Blog

I’m sitting in a meeting, internally rolling my eyes, because “Chad” has hijacked it again. At this point, his voice is like fingernails on a chalkboard to me, as he repeats the same tired axe that he always grinds. This meeting isn’t even about what he’s talking about! And I can’t help noticing that he’s wrong about some of the things he’s saying. I choose not to engage because I’ve learned from past attempts that

Credibility is a building block for many communication goals, such as persuading, educating, and informing others. Whether you are pitching to a VC, working to develop new partnerships, or convincing a patient to listen to your medical advice, establishing and strengthening your credibility lays a strong foundation to help you reach your communication goals. In a previous blog, I explained how to boost your credibility through the content you deliver. A second way to boost

Even for those who are already very good communicators, there is always room to level up. Below I discuss three areas in which communicators can grow in effectiveness. Understanding even one of these is a good step toward growth. You should… KNOW THAT FAMILIARITY AFFECTS COMMUNICATION There is a huge difference between communicating with people you know and people who do not know you. I am a longtime soccer fan and a soccer coach, so

If you are a manager or supervisor of people, communication is the foundation of what you do. Unfortunately, many managers underestimate the value of the communication coming from the people below them in their organization—theirdirect reports. Yet those at the bottom level of organizations—front-line workers—have a front-row seat to issues that arise on the most basic level for organizations. So why do managers so often fail to listen to their direct reports when it comes