10 Nov How Can Disaster Psychology Help Business Through the Economic Crisis?

How Can Disaster Psychology Help Business Through the Economic Crisis?

Kevin J. Becker, Psy, D

Dennis Becker, Ph, D

 In recent years, the world has seen a number of significantly large scale disasters; some caused by nature and some caused by humans.  For many, the word ‘disaster’ evokes images of buildings in shambles, decimated communities, and families who are homeless and uncertain where their next meal will come from.  Until recently these disasters included only such events as tsunamis, earthquakes, hurricanes, floods, and terrorist attacks.  However in recent months an uncommon type of disaster has wreaked some if the same havoc brought about by those more familiar means.  Perhaps not surprisingly, we refer to the worldwide economic crisis.

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Katie Ackerley
katie@speechimprovement.com

10 Sep Hello world!

Welcome to WordPress. This is your first post. Edit or delete it, then start blogging!

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Jeff Turner
Jeff Turner
jturner@speechimprovement.com

08 Apr THE SPEECH IMPROVEMENT COMPANY CELEBRATES ITS GOLDEN ANNIVERSARY

Oldest Speech Coaching Company in the U.S. Reaches 50 Years in Business

Brookline, MA – April 8, 2014The Speech Improvement Company (TSIC), the oldest speech coaching organization in the country, today announced it is celebrating 50 years in business. This family owned second-generation speech coaching company has trained over one million people globally, including some of the biggest names in business, politics and entertainment. Current clients include Allstate, Bain Capital, Bank of America, Boston Scientific, Burlington Coat Factory, Dana Farber Cancer Institute, Fidelity, IBM, IDC, Jon Platt of Warner/Chappell Music, Harvard UniversityMassachusetts Institute of Technology (MIT), Oxfam America, Staples, and TJX Companies. (more…)

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Jeff Turner
Jeff Turner
jturner@speechimprovement.com

10 Jul 5 Reasons to Say Goodbye to Shy

By Laurie Schloff, Senior Coaching Partner

There’s nothing wrong with introspection – some of the time. Most of us fall somewhere on the shyness spectrum, ranging from folks who are quiet by choice (or because they’re afraid of expressing themselves) to people who are reflective and choose to use their words sparingly. Wherever you fit on the shyness spectrum, you will probably benefit from learning outgoing behaviors and practicing a more forthcoming communication style. Here are five reasons to say goodbye to shy:

1. More opportunities. People who are shy tend to be less successful professionally than their more gregarious counterparts. There’s a strong association between possessing good communication skills (that is, expressing ideas clearly, showing support and concern for others, coming across well in interviews) and upward mobility. In these tough economic times, it’s even more critical to have an edge on getting (or keeping) a job offer or the chance for a promotion. And, for freelancers, better communication skills can keep those assignments coming your way.

2. You’ll feel better. People who have positive interpersonal relationships at work and outside of work are healthier and enjoy a better quality of life. The more you deepen your connection to others, through talking and nonverbal communication, the more you’ll have a sense of well being. You don’t necessarily have to maintain an active social life with lots of partying, if that’s not your preference – but several key relationships will be good for you, in the long run, even if developing those connections cause you stress in the short term.

3. Feelings of mastery. Learning skills for overcoming shyness and being a good conversationalist adds to the toolbox that you can use anywhere, anytime. These tools include skills in initiating conversations, continuing conversations, ending conversations, networking, contributing to a conversation, and showing an interest in others. You can pull out these tools, as you require them, to be a better manager, employee, or friend. Once you’ve mastered these social skills, you can use them, and reuse them, in different ways throughout your life.

4. You deserve to be noticed. The speaking wheel gets the grease, and the wallflower stands alone. Just because you’re a quieter person, why should you be denied the goodies that some of the more talkative people get? Leave shyness behind, and people will be more interested in talking to you, they’ll seek you out for business networking, and you’ll be noticed in terms of attracting friends and potentially a mate. And that’s just the beginning!

5. You’ll be better appreciated. Shyness too frequently is misinterpreted as arrogance or snobbishness. Having a friendly and open facial expression, including smiling, is the most important ingredient in being seen as approachable and likeable. Everyone, whether shy or not, wants to be liked. Take a shot at it. Sometimes, all it takes is changing your countenance to change people’s response to you – and to open the door to meaningful connections.

It may require effort to leave your shyness behind, but the rewards are instantaneous. If you walk down the street and smile, 9 times out of ten, you’ll receive a smile in return. This signals that you’re on your way to becoming a friendly and approachable person – and it’s as easy as taking that first step and putting a smile on your face.

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Laurie Schloff
laurie@speechimprovement.com

26 Jan Was The President Presidential?

By: Monica Murphy Senior Coaching Partner

As Speech Communication Coaches, we are regularly sought out for our communication critique. We focus on the delivery style and techniques by speakers.

The big question asked of us yesterday was , “Was Obama Presidential in his delivery of the State of the Union?”

So what is Presidential? It is subjective for certain, however, as Coaches we know that listeners describe a speaker as Presidential in their style by using the following criteria.

1.Confident posture and body language –
The President used hand gestures for impact and emphasis. His movements were slow and purposeful.

2. Use of facial expression to convey emotion-
We saw a serious determined face when talking about serious issues and a smile when using humor, for example, his reference to “crying over spilled milk”

3. Language that is inclusive-
Using words including American, Patriotic, We and Our. He did this well.

4. Voice tone that is strong and varied- Mr. Obama did this each time he said,“Put that in a Bill and I will sign it!”

5. Sentences that are short and easy to digest- Mr. Obama did this , however, particularly at the beginning of the speech, he tended to talk in phrases, which sounded too rehearsed and non – passionate. As the speech went along, he changed from approximately 5- 7 words per phrase to about 10-12 words per phrase. It was still a bit too rehearsed sounding and tended to lack the passion which the words expressed.

Obama’s combination of this criteria conveyed a decisive, deliberate and determined message. Going forward , if President Obama wants to be defined as Presidential, he must maintain a consistency in these areas.

We will be watching closely as the campaign unfolds and will comment in similar fashion.

Monica Murphy is a senior coaching partner with THE SPEECH IMPROVEMENT COMPANY INC. As a specialist in communication, she is well known in senior leadership circles. Monica has helped many strengthen their communication. Regular clients such as Bain Capitol and Ropes and Gray have enjoyed her expertise. More may be learned about Monica by clicking here

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Monica
Monica Murphy
monica@speechimprovement.com