Kristen M. Curran-Faller (BS.,MS.)
COO, Senior Coach/Trainer

Contact: The e-mail address is the coach's first name in lower case letters followed by @speechimprovement.com

Kristen Curran is a Senior Coach/Trainer at THE SPEECH IMPROVEMENT COMPANY, INC. Ms. Curran is also the Director of THE CUSTOMER SERVICE TRAINING CENTER, a division of THE SPEECH IMPROVEMENT COMPANY, INC., which is dedicated to helping service professionals develop and maintain extraordinary customer service skills.

Kristen brings a wide range of communication expertise working in such areas as customer service, presentation techniques, interviewing skills and fear of speaking. Kristen serves a variety of clients throughout the United States. Her clients include NSTAR, Putnam Investments, PricewaterhouseCoopers, Liberty Mutual, Massachusetts General Hospital, Boston Ballet, Compaq Computer Corporation, Lotus, and Massachusetts Port Authority.

Clients express particular pleasure when interacting with Kristen's upbeat, helpful and professional communication style. She has the ability to energize clients with her creative and enthusiastic training and coaching techniques. She helps her clients identify their training objectives, then develops a program that fits their learning style. She has taken an active role in utilizing virtual reality in our fear of speaking program. THE SPEECH IMPROVEMENT COMPANY, INC. is one of the few companies that is currently using this technology.

Ms. Curran received her undergraduate degree in Speech Communication from Emerson College. She received her master's degree from Lesley College in Training & Development. Kristen's unique insight and skills make her an essential ingredient of THE SPEECH IMPROVEMENT COMPANY, INC.

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Products by this coach

Using Visual Aids - CD

SPEAKERS TOOL BOX - CD SET